Shipping Company Terms and Conditions

1. Introduction

These Terms and Conditions govern the shipping services provided by [Your Company Name] ("Company," "we," "us," or "our"). By using our services, you agree to comply with these Terms and Conditions.

2. Services Provided

We offer shipping, transportation, and delivery services for goods and parcels. Our services may be subject to limitations based on weight, size, and destination.

3. Customer Obligations

Customers must provide accurate shipping details, including recipient name, address, and contact information. Any incorrect information may result in delivery delays or non-delivery, for which we are not responsible.

4. Payment and Fees

Shipping rates are based on package size, weight, and destination. All payments must be made prior to shipment unless otherwise agreed. Additional fees may apply for customs, duties, and special handling requirements.

5. Prohibited Items

We do not ship hazardous materials, illegal goods, perishable items, live animals, or any other restricted items as defined by local and international regulations.

6. Liability

We are not responsible for delays, loss, or damage caused by factors beyond our control, including but not limited to weather, customs delays, or third-party carriers.

7. Delivery and Timeframes

Estimated delivery times are provided as guidelines only. Delays may occur due to unforeseen circumstances, and we do not guarantee exact delivery times.

8. Claims and Refunds

Claims for lost or damaged shipments must be submitted within [3] days of the estimated delivery date. Refunds may be issued at our discretion based on the circumstances of the claim.Claims made outside the stores for and by way of failing to, check your shipments in store for damage, or failing to check your shipments in-store or upon receipt where delivered, for damages, the company will not by any means, honour any claim by the user, whether it be claims of any loss of products shipped, incorrect quantities, ete

9. Cancellation and Changes

Orders may be canceled or modified before shipment. Once a package has been dispatched, cancellations or changes are not guaranteed.

10. Referral Shipping Discount

Customers who refer new users to our shipping service may be eligible for a referral discount. The referred customer must complete a shipment for the referrer to receive the discount. Customers who successfully refer five persons will receive an additional discount on their next shipment. Terms and conditions of the referral program, including discount amounts and eligibility, are subject to change at our discretion.

12. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website and will take effect immediately.

13. Contact Information

For inquiries or concerns regarding these Terms and Conditions, please contact us at [Your Contact Details].

14. Reason of Damages

We do not have a return policy. In such cases where the package was incorrectly packed for shipment by your supplier, we encourage submitting a return as per your supplier's guidelines.

The company is aware that we should handle cargo or shipments with the required degree of care. However, if the fault is proven to be ours, in the case of damage only. The user or customer will be refunded as per policy.